سياسة الإرجاع/البدر للنظم الذكية

Return Policy – Al-Badr Smart Systems

Enjoy shopping with the following return policy features

You have 7 days to return purchased products or subscriptions after receipt. Shipping, subscription, and technical support fees will be deducted from the refund and credited to your account. You can contact Customer Service (Contact Us) or via email at [email protected].

If the product is defective, not functioning properly, does not match the website description, or was received damaged due to shipping and transportation, you have the right to return it within 7 days of receipt at no cost. The product value will be refunded within a maximum of 7 business days.

Returning Products

Ensure that all accessories, labels, and order items are intact.
The product must be in its original packaging and in the same condition as received, with factory seals intact (for exchanges within 7 days).
Any included gifts or additional accessories must also be returned with the product.
If you created a password on the device you wish to return, make sure to remove it. Otherwise, the return will not be completed correctly. This applies to products with manufacturing defects returned within 7 days, provided all components, labels, and original packaging are intact.

Non-Returnable Products

Some products cannot be returned, including:
- Damaged products (except for shipping damage).
- Products not in their original packaging.
- Products missing any accessories.
- User service subscriptions.

Return Policy – Al-Badr Smart Systems

Enjoy shopping with the following return policy features

Returning Products

Non-Returnable Products

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